Return Policy
We want you to be happy with each and every Homestead product you purchase. But if you’re ever unsatisfied, we accept returns on all new, unopened items that's not food related, for 30 days after your order ships. Can be return for a refund or replacement. Unfortunately, shipping charges are not refundable.
Please read our full return and exchange policies below for more details.
How To Make A Return
Returning your unused, unopened items is easy, but it’s important to follow the instructions below to ensure your refund is approved and issued promptly.
Initiating A Return
To initiate your return, email us through our contact page. Please include your order number in your email-this will make it a lot faster to process your return. Remember that we’re unable to approve returns for orders older than 30 days or products that are no longer in new, unopened condition or is food related. It is the customer’s responsibility to pay for return shipping.
Shipping Your Items
Once your return has been authorized, we will email you the shipping information once your returned refund authorization is approved.
Getting Your Refund
After we inspect your return, we’ll send you an email to notify that your refund has been approved or explain why it has been rejected. Once we’ve approved your return, we’ll issue your refund or replacement.